Returns & Exchanges

At Nook Collections, we want you to love every piece you bring into your home. If you are not completely satisfied with your purchase, we offer a 30-day return policy for most items in their original condition.

Return Process

• 1.
  Initiate Your Request

  Log in to your account portal or contact our concierge team with your order number to begin the return process.

• 2.
  Prepare the Item

  Carefully repackage the product in its original box with all protective inserts to ensure it arrives back to us safely.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned item, we will issue a full refund to your original payment method within 5-7 business days.